Brantano shoes had its start in the early 1950s when the Brantano brothers established a small factory in Flanders that specialized in making shoes for the ladies. Actually it was earlier than that because their father was a cobbler and he was the one who taught them the value of providing high quality footwear for customers.
In the middle of the 1960s they company faced a huge challenge. Their products were being crowded out in the market by cheaper, but not necessarily better shoes from Italy. The company decided to start focusing on selling shoes instead. They closed down the factory and they just built the shoe shop in its place. In less than thirty years more than fifty branches of the shoe store were opened.
It has continued with its expansion ever since. It has entered the U.K. where customers found its wide selection of high quality footwear to be a welcome addition for another place to shop. It even launched its own shopping website where customers can browse through their extensive collection of shoes and buy them at the most competitive prices available.
Brantano carries some of the best known brands. They offer a wide selection of products so all the members of the family will be able to find something from the store. Just to give you an idea of what are the options that you can find in a Brantano store, here are some of the major brands that they carry: Clarks, Hush Puppies, Skechers, Caterpillar, Rocket Dog, Nike, Pineapple, Peppa Pig, Bob the Builder, Lotus. They have a lot of categories for their products, not just the usual ladies’, men’s, or children’s’. They offer Wellington boots, large shoes, petite shoes and exercise shoes of course.
They also offer delivery service for their products but their delivery service is confined only to addresses within the countries that they have their stores. They also offer a free delivery system through the stores. You just have to order the shoe of your choice and it will be delivered to the store nearest your place where you can pick it up. When it comes to product returns, these can be processed within 28 days after receiving the goods, as long as they are in the original condition and packaging.
One notable quality of the service that is provided by Brantano especially with parents is the way that they make sure that kids will get the best fitting shoes from their stocks. They train their sales personnel in making sure that the kids who buy shoes from them will get the right shoe size for their specific needs. It is not as simple as letting the kids try out the shoe. They have a four point check list that they use in giving a child the right shoe.
1. They make sure that the shoe has suitable room for growth.
2. They make sure that there is no gaping.
3. They make sure that there is no heel slip.
4. They make sure that the shoe is wide enough.
These are the four points that they make sure are met before letting a child walk out with a new pair of shoes from a Brantano store.